These are the available Order Status Issue Category values for reference when working with OneSource Order Status data. These values are case sensitive.
| Issue Category | |
|---|---|
| orderEntryHold | Vendor has a problem with the data in the purchase order, and it is preventing the order from being entered |
| generalHold | Something is preventing the order from being entered |
| creditHold | Vendor is awaiting payment from the customer |
| proofHold | Vendor is awaiting response to proof |
| artHold | Vendor is awaiting suitable artwork from the customer |
| backOrderHold | Order has been backordered; Nothing has shipped yet. |
| shippingHold | Order has been produced and is on hold preventing shipping |
| customerSuppliedItem Hold | Order is on hold waiting for customer owned goods. |