Understanding Order Services Access Requests

If you’ve received an email from OneSource regarding a pending access request, then data consumers are looking to connect to your Order Services.

Below, we’ll break down what these requests mean for your workflow and help you navigate the approval process based on your specific setup.

→ Why did I receive this email?
→ Why do Data Consumers use this?
→ Why do I need to approve the request? 
→ How do I approve the request?

Why did I receive this email?

We’re excited to share that you’ve received this notification because one or more Data Consumers (distributors or service providers) want to begin sending you electronic Purchase Orders!

Because you have an account with OneSource, you automatically have an Order Services API available. This allows your partners to connect their order management systems to you.
 

Why do Data Consumers use this?

Distributors and service providers use these automated integrations to:

• Centralize Orders: Manage all their procurement in one place.

• Ensure Accuracy: Reduce manual entry errors and shipping discrepancies.

• Increase Efficiency: Enable their teams to work faster and more reliably.
   

Why do I need to approve the request?

Before a Data Consumer can integrate you into their system and start sending electronic orders, you must formally approve their access request. This ensures you maintain control over who is able to send your company orders and are able to identify the data consumer that sent it.
 

How to Approve a Request

The approval process depends on how your Order Services are hosted. 

Choose the guide that matches your setup:

→ If OneSource has provided your Order Services (majority of suppliers have this setup):

• Individually Add Your Customer Number for the Data Consumer 

• Add Your Customer Number for Data Consumers in Bulk

→ If your company manages their own Order Services API: 

• Add Data Consumers' Access Keys and Passwords