Understanding Order Services Access Requests

  • Updated

If you’ve received an email from OneSource regarding a pending access request, then data consumers are looking to connect to your Order Services.

Below, we’ll break down what these requests mean for your workflow and help you navigate the approval process based on your specific setup.

Why did I receive this email?
Why do Data Consumers use this?
Why do I need to approve the request? 
How do I approve the request?

Why did I receive this email?

We’re excited to share that you’ve received this notification because Data Consumers (distributors or service providers) want to integrate with one or more of your Order Services. These services can include support for purchase orders, order statuses, and order shipping notifications. Because you support one or more of these services in OneSource, your partners can request to connect their order management systems to you.
 

Why do Data Consumers use this?

Distributors and service providers use these automated integrations to:

  • Centralize Orders: Manage all their procurement in one place.

  • Ensure Accuracy: Reduce manual entry errors and shipping discrepancies.

  • Increase Efficiency: Enable their teams to work faster and more reliably.
     

Why do I need to approve the request?

Before a Data Consumer can integrate you into their system and start sending electronic orders and/or receiving order updates, you must formally approve their access request. The OneSource approval process ensures you are able to identify data consumers attempting to connect and allows you to maintain control over who is ultimately able to integrate with your Order Services.
 

How to Approve a Request

The approval process depends on how your Order Services are hosted. 

Choose the guide that matches your setup:

If OneSource has provided your Order Services (majority of suppliers have this setup):

If your company manages their own Order Services API: 

 

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